Legal
Refunds & Cancellation
Last updated November 5, 2026
Short version: $97 a month, cancel anytime in one click, keep access until your paid month ends. No surprise charges.
Cancelling
- Go to your learning hub → account menu (top right) → Manage subscription → Cancel. It takes a few seconds.
- You keep full access until the end of the billing month you've paid for. After that your course locks and you're not charged again.
- Changed your mind? You can undo the cancellation from the same page before the month ends.
- Can't log in? Email snapout.reachelp@outlook.com from your account's email and we'll cancel it for you.
Refunds
- Because you get the full course instantly, monthly payments are generally not refundable, including for partial months after you cancel.
- If you were charged by mistake (for example a duplicate charge, or you were billed after cancelling), email us within 14 days and we'll refund it.
- Where your local consumer law gives you a right to a refund, we'll honour it.
Failed payments
If a renewal payment fails, Stripe will retry your card for a short time and your access continues while it does. If it can't be collected, your subscription ends and the course locks. You can re-subscribe anytime and your progress will still be there.
Contact
Billing questions: snapout.reachelp@outlook.com.